Terms of service

Accepting these terms

By playing Skatevex you agree to these terms and our Privacy policy.

If you are under 18, or under the age of majority where you live (20 in Thailand), a parent or guardian must read and accept these terms for you, and must agree to any purchase.

Your account

When you start playing we create an account for you automatically. You can play as a guest: your progress is linked to the device you play on, there is no password, and you do not need to give us an email. Guest accounts not played for 7 days are removed.

You can sign in with Google or Apple (Settings › Account) to keep your account and find it again on another device. A guest can also make a one-time transfer code to move to a new device. Keep that code secret.

If you lose your device or clear its data while playing as a guest, contact us with your Player ID and we will try to help, but we cannot promise to get the account back.

Gems, gear and other virtual items

The game has virtual items such as gems, clothes, boards and other gear, Antidotes, Revive Kits and boosts. You earn gems by playing: from levels, pickups, combos, new stars and a daily gift. Gear has stats that help in some levels; every level can be cleared with the free starter set.

Some gear is released over time and can be bought only from its release date, by our server's clock.

Virtual items are a licence to use them inside the game. They are not money and have no value outside the game: they cannot be exchanged for real money, sold or transferred to another player or account.

Our server decides what a run pays and what an item costs. A run that cannot have happened pays nothing. We may change prices, amounts or items for the future, but we will not take away items you already received, except to correct a mistake, after cheating, or after a refund as described below.

Purchases with real money

Purchases with real money are not on sale yet. When they are, prices are shown before you pay; purchases in the App Store or Google Play are paid for and refunded through that store under its policies, and purchases on our website through Stripe. Your purchases belong to your Skatevex account.

If a purchase is refunded or charged back, what it gave is taken back. Gems you already spent are taken from your balance, which can go below zero until you earn them back.

The first refunded purchase on an account pauses buying with real money; the game still plays normally. The pause lifts by itself once your gems have not been below zero for 30 days in a row. A second refunded purchase blocks buying with real money on the account; only our support team can lift it.

Fair play

You must not cheat, hack or change the game or its traffic; use bots or scripts; exploit bugs (please report them instead); buy, sell or trade accounts or items outside the game; or pretend to be Skatevex staff.

If you break these rules we may remove the items gained, reset progress or close the account.

The game and its content

Skatevex, its art, characters, music, code and name belong to us or to the people who licensed them to us. You may share screenshots and videos of your play; you may not copy or resell the game or its content.

Changes to the game and these terms

We keep improving the game, so features, items, levels and balance can change, be added or be removed. The game may sometimes be unavailable for maintenance.

We may update these terms. When the change matters we will tell you in the game or on this website before it applies and ask you to agree again; playing after that means you accept the new terms.

If we ever have to close the game, we will announce it in the game and on this website at least 30 days before, and stop selling with real money when we announce it.

Our responsibility

We provide the game as it is and work hard to keep it running, but we cannot promise it will always be free of bugs or interruptions. Nothing in these terms limits rights you have under the consumer law of your country.

Contact

Questions about these terms: [email protected].