Legal and policies
Delete your account
You can delete your account in the game, or ask us by email if you cannot open it.
Delete in the game
- Open Settings › Account.
- Choose Delete account and confirm.
- Your account is removed for good after 7 days. If it is linked to Google or Apple, signing in within those 7 days cancels the deletion.
What is deleted
Your skater and look, your gems, items and gear, your levels, stars and best times, your daily gift days, your wallet change and run records, your devices' keys, any transfer code, and your Google / Apple link.
What may be kept
Payment records of real-money purchases (the store, product, transaction id, what was given and any refund) are kept as long as tax and accounting law requires. They hold no name or email.
Database backups may still contain your data for up to 30 days, after which they are deleted automatically.
If you cannot open the game
Email [email protected] with the subject "Account deletion request". Include your Player ID and, if possible, a screenshot of the Account section in Settings so we can identify your account.
We respond to email requests within 30 days.
Questions about this page? Email us at [email protected]
