Help
Account & devices
How your Skatevex account works: where your progress is saved, how to play it on another device, and how to delete it.
Guest or signed in
When you start, you choose Play as guest, Sign in with Google or Sign in with Apple. Signing in is optional; it only keeps your progress across devices.
As a guest, your progress is saved on this device. Guest accounts that have not been played for 7 days are removed. To keep yours, link Google or Apple in Settings › Account; linking keeps everything you already have.
One Google or Apple account can be linked to one Skatevex account.
Your Player ID
Your Player ID is the short code on your account card and in Settings › Account. Tap it, or Copy next to it, to copy it. Support asks for it to find your account. It is not a password.
Playing on another device
Sign in with the same Google or Apple account on the other device and you get the same account. If you played on both, the newer progress is kept.
A guest account stays on the device it was made on. To take it with you, link Google or Apple first, then sign in on the new device.
Start over makes a new account. If the old one is not linked, it cannot be brought back.
Deleting your account
In the game: Settings › Account › Delete account. The account is removed for good 7 days later.
To cancel: if the account is linked to Google or Apple, sign in again within those 7 days and choose Play (cancel the deletion).
Everything is deleted except payment records of real-money purchases, which are kept as long as tax and accounting law requires and hold no name or email. Database backups may still contain your data for up to 30 days, after which they are deleted automatically.
Purchases
Purchases with real money are not on sale yet.
When they are, what you buy belongs to your Skatevex account, not to the device: it arrives in your account, and on another device you get it by signing in with the same Google or Apple account.
Questions about this page? Email us at [email protected]
